You can call us at 020 7933 2626
You can call us at 020 7933 2626
The Consumer Code for Home Builders is applicable to all homeowners who have reserved their new home and the development was registered with Lockton Checkmate on or after the 1st June 2019.
The Consumer Code for Home Builders (the Code) is an industry-led scheme which gives protection and rights to the purchasers of new homes, ensuring that new home buyers are treated fairly and are fully informed about their purchase before and after they sign the contract.
All home builders registered with Lockton Checkmate, and the other home warranty bodies who support the scheme, agree to comply with the Code requirements. The Code benefits both home builders and buyers by aiming to improve on the already high levels of customer satisfaction and therefore enhancing the reputation of the industry.
The Code is managed and audited by:
Consumer Code For Home Builders Limited incorporated and registered in England and Wales with company number 07081414 whose registered office is at Westgate House, Royland Road, Loughborough, Leicestershire LE11 2EH
To find out more about the Code, please click on their logo to go to their website or go to www.consumercode.co.uk
Visit https://consumercode.co.uk
Quick links: Consumer Code Scheme
Consumer Code Scheme - Fourth Edition June 2019 for homes reserved up to and including 31 December 2023
Consumer Code Scheme – Fifth Edition January 2025 for homes reserved on or after 1 January 2024
Consumer Code Independent Dispute Resolution Scheme Rules:
Code approved by Chartered Trading Standards Institute
The Consumer Code is approved by CTSI Consumer Codes Approval Scheme (CCAS) process.
Making a Claim under the Code
Please click here to provide your details so that we can send a claims form to you.